Case Study 01

Automotive Design System

My Role: Designer
Team: Design, Front-end Engineer, Back-end Engineer, QA
Duration: 5 years

Figjam links to be included across all user flow, process flow and wireframe examples, November 2025.

THE BRIEF

It all begins with an idea.

Since 2019, I have been part of a team at Nexus Point that designed and developed an automotive design system used across many client websites. Our goal was to improve efficiency and consistency by creating a scalable atomic design library that could be quickly customised for each client brand.

Working alongside a senior designer, developers, QA testers, and product owners, we built a shared foundation that transformed how our agency delivered projects, cutting build times and enabling faster, more consistent releases.

"It was frustrating to see how much effort went into designs in Figma, only for the final websites to fall short of what the team had envisioned."

The Problem

Before the design system, building new client websites was slow and error-prone. Each site required weeks of design and months of development, with repeated testing and the need to request post go-live fixes. Reusing features from past projects often introduced bugs and outdated practices, and improvements for one client rarely carried over to others.

As part of the team, we recognised the need for a more efficient, scalable approach — one that would maintain high quality while delivering projects faster.

The Solution

We developed a shared automotive design system — a central library of reusable components adaptable for each client’s brand.

I collaborated closely with a senior designer, developers, QA testers, and product owners to define, design, and refine components that worked consistently across multiple websites. This SaaS component library standardised common patterns, reduced repetitive work, and ensured our Figma designs translated faithfully to the live product.

By creating a scalable foundation, we streamlined builds, improved consistency, and freed up time to continue evolving the library and learn from its application across projects.

EMPATHISE

Timeline / Phases

2018‑19

Scope

• Listed and organised component

• Defined master styles

• Researched UX

2020‑21

Conceptualise

• Created wireframes

• Created prototypes

• Created multiple journey approaches for finance, buying, and part-exchange flows

2021-22

Build, Test, Repeat

• Designed and refined components with sign-off

• Tested components and released to CMS while iterating based on feedback.

2022 - present

Distribute, Revisit, Evolve

• Integrated components into client sites

• Applied brand styles and supported bespoke needs

• Continued evolving design system

ATOMIC DESIGN

Framework / Scale

The design system became a comprehensive library, supporting consistent design and development across multiple websites. It allowed rapid builds while maintaining quality, providing a flexible foundation for client branding.

900
Organisms

175
Templates

2,350
Molecules

3,200
Atoms

Atoms - Smallest reusable elements like buttons, icons, and form fields.

Molecules - Combinations of atoms forming functional components.

Organisms - Larger sections made from multiple molecules

Templates - Full-page layouts ready for deployment.

Results

& Impact

The design system significantly improved our workflow and client outcomes.

3 hours

Average time to design a new website. Previously weeks; which now allows time to focus on refining components.

5 days

The average time to develop a site. (A huge reduction from months, thanks to reusable components.)

18x capacity

Our ability to onboard new projects increased dramatically. (Enabled more work while maintaining quality and consistency.)

"Increasing our capacity by 18× meant we could take on many more client projects while maintaining the quality and consistency of our work."

An Automotive Design System

Introducing

ATOMIC DESIGN

Component Library & Rebranding

Reusable components allowed the fast development of websites while applying client-specific branding. By dropping in pre-built components and adjusting styles, we maintained consistency and speed without compromising quality.

ATOMIC DESIGN

Component Variants for Flexible Solutions

Components with multiple variants offered alternative layouts or functionality for the same element. This flexibility allowed us to configure websites to each client’s specific needs while preserving the core design system.

"A design system only works when the whole team understands and aligns with it — following shared processes and maintaining it together ensures consistency and quality across every project."

Using Data to Turn Insights into Impact

RESEARCH & DATA

Lead Generation 2021-23

The Dealstacker component streamlined finance, part-exchange, and purchase journeys, improving lead generation. Combining multiple steps into a single, reusable module enhanced conversion and created a seamless experience across websites.

Decisions for improvements were initially guided by user research and later reinforced by data.

DSv1 2021

Before Interaction

A more structured layout, with clearer prioritisation of key actions based on user feedback. This version provided greater definition and resulted in a higher conversion rate of enquiries.

DSv2 2022/23 Closed

Before Interaction

Displays a cluttered, cognitively demanding layout where the hierarchy of choices was later found to be unclear.

DSv2 2022/23 Open

Build Your Deal View

The deal calculator presents a full-screen view, but the relevant information could be displayed more effectively.

RESEARCH & DATA

Refinement 2024-25

Client requested CTAs were displayed for launch but data revealed that some were unnecessarily prominent.

A/B testing showed that simplifying the layout and focusing on core actions improved performance, reducing cognitive load led to higher Test Drive and Reserve conversions.

Even after hiding these already strong CTAs, their conversion rates remained stable.

The deal calculator remains the highest performing ‘Customise Deal’ CTA.

DSv3 2024

Before Interaction

Displays CTAs requested by the client. Positioned to show some hierarchy but reviewing data questioned the important of some being so available.

DSv3 2025 Closed

Before Interaction

A/B testing found this variant to be just as effective. With less for the user to cognitively process, it resulted in an increase in Test Drive and Reserve conversions.

DSv3 2025 Open

After Interaction

Hiding already high-performing Test Drive and Reserve CTAs was a gamble however their conversion rates remained strong.

RESEARCH & DATA

Using GTM and Analytics to Drive Informed Decisions

Using Google Tag Manager, we implemented custom event tracking on all Dealstacker buttons. These events captured user interactions in real time without requiring code changes.

The data was then monitored in Google Analytics, allowing us to identify which CTAs attracted the most engagement and where users dropped off. This insight helped validate design decisions and guided further optimisation of button hierarchy and placement.

Conversion Event Counts:

Build Deal = 998 (72.05%)
Test Drive = 143 (10.31%)
Reserve = 129 (9.32%)
Contact = 68 (4.88%)
Phone Call = 34 (2.44%)

NOTES

Future Plans

This project could not have been achieved alone. In 2019, my team didn’t have a design system and work was bespoke for each project. With support from colleagues, developers, QA testers, and product owners, we gradually built a shared system that now sets a baseline for all projects.

This experience reinforced the value of collaboration, iteration, and scalable foundations. It showed how a design system can improve efficiency, maintain consistency, and give the team space to evolve and learn continuously.